Shipping
We understand that purchasing online is only half the battle. Your next concern is quality and timely shipping. At Hot Hats you need not worry about your purchases, because we take extra time and consideration when packaging your hat(s) safely for their journey to you. Your merchandise will be packaged and shipped within 5 working days from the time we receive your order information. Most packages are received within 7-10 days (5 days for fulfillment + 2-5 days for shipping) so please allow just more than one full week for delivery.
Shipping Carrier(s): USPS - Hot Hats are shipped through the USPS (The United States Postal Service). This ensures that your hat(s) arrive in a timely manor for the lowest possible price.
Returns and Exchanges
All Purchases are Nonrefundable, however, your satisfaction is always our first priority! We will provide a credit to your account in the form of a coupon, gift certificate, or exchange within 10 days of receipt, only if the merchandise is in its original state of condition and original packaging. Contact us immediately via e-mail via the following link: hothats@aol.com If you create a separate email, please include “Hot Hats Return Notice” in the subject line of your email.
Additional Information